PolyglotWorks Language Academy (POLYGLOTWORKS)

OFFICIAL STUDENT POLICY

I. SCHOOL AND LESSON RULES

1. Lesson Attendance and Emergencies

• Students must inform their manager at least 4 hours in advance if they cannot attend a lesson due to an emergency.
   

• The student must clearly explain what the emergency is and why it prevents attendance.
   

• Repeated “emergencies” will not be accepted as valid excuses.
   

• If a student fails to inform the manager in time, this will be considered a violation of lesson rules, and no exceptions will be made.
   

2. Lesson Cancellations

• LESSONS CANNOT BE CANCELED UNDER ANY CIRCUMSTANCES BY STUDENTS..
   

• If a student needs to reschedule, this must be done at least 12 hours in advance, and the new date must be confirmed within the same month with the teacher and manager.
   

• All purchased lessons must be completed within the same month.
   

• Unused lessons cannot be carried over to the next month.
   

3. Lesson Duration and Punctuality

• Each lesson lasts 60 minutes.
   

• Students who arrive late cannot request additional time.
   

• Teachers are not responsible for time lost due to student lateness.
   

4. Lesson Recordings

• All lessons are recorded for educational quality and supervision.
   

• Recordings are stored in the system for a limited period and then automatically deleted.
   

• Students can only access recordings through the system.
   

• It is strictly forbidden to download, store, or share recordings without permission.
   

• Legal action may be taken in case of violation.
   

5. Homework Submission

• Students must submit their homework within 2 days after the lesson.
   

• Homework submitted later than 2 days may not be checked or reviewed by the teacher or checking the homework will be left to the teacher's discretion.
   

• This rule prevents teacher overload and ensures consistent progress for all students.
   

6. Communication and Responsibility

• Students must regularly check and respond to messages from their managers.
   

• If a student ignores or does not read messages, they are fully responsible for any resulting misunderstanding or missed information.
   

• All administrative or scheduling issues must be handled through the student’s WhatsApp group with their manager.
   

• Teachers are not responsible for solving administrative or technical issues students experience.
   

7. Conduct During Lessons

• It is strictly forbidden for students or teachers to engage in any other activity during class (such as using a phone, chatting, or browsing unrelated content).
   

• Students who use their phone or engage in distractions during class will first receive a warning.
   

• After three warnings, the student will be suspended, and all remaining lessons may be terminated.
   

• In serious or repeated cases, the Academy reserves the right to end the student’s participation immediately.
   

• Respectful and focused participation is required from both students and teachers.
   

8. Online Education Etiquette

• Students must ensure a stable internet connection, working camera, and microphone before class begins.
   

• Lessons must be attended in a quiet, distraction-free environment.
   

• Respectful communication is mandatory at all times.
   

• The Academy reserves the right to remove students who repeatedly violate these standards.
   

9. Summary

• Notify emergencies: 4 hours before class.
   

• Reschedule lessons: at least 12 hours in advance, within the same month.
   

• No cancellations, no extensions, no exceptions.
   

• Submit homework within 2 days.
   

• No phone use or distractions - three warnings lead to suspension.
   

II. GROUP LESSONS AND COMPENSATION POLICY

1. Cancellation and Rescheduling

• In group lessons, cancellation or rescheduling is not possible under any circumstances.
   

• Group lessons differ from individual ones: if one student misses class, it disrupts the education, focus, and quality of all participants.
   

• A student who misses a group lesson can only watch the video recording of that class. No alternative or compensation will be provided.
   

• In exceptional emergencies (such as health or family issues), rescheduling may be allowed only with the full consent of all other group members.
   

• Even in these cases, rescheduling is strongly discouraged to maintain the program’s stability and flow.
   

2. Group Formation and Rules

• Group lessons may consist of 3, 4, or more students, depending on the program.
   

• Each group has its own specific rules, communicated to students via WhatsApp and Microsoft Teams before the group begins.
   

• Students select their group based on these rules and, by joining, agree to all conditions.
   

• Once the group is established, the maximum number of students is fixed.
   

• The total number of participants cannot exceed the pre-defined maximum.
   

• Students cannot object to the number of people in the group or to changes in group composition.
   

3. Assignments and Submissions

• To maintain the quality of education and develop speaking, communication, and social skills, most group assignments are video-based. The assignment and follow-up of homework and the type of homework may vary depending on the teacher's methodology.
   

• These help reduce shyness and social anxiety while improving fluency and confidence.
   

• If a student is unable to record a video, they may submit a voice recording or an academic-style written assignment.
   

• Written assignments must be submitted in Word document format or clearly typed text.
   

• Assignments written by hand can only be reviewed verbally by the teacher during class and cannot be graded.
   

4. Assignment Control and Teacher Responsibility

• Teachers are not required to check assignments that are not submitted in the proper format.
   

• If a student requires a special form of assignment control, this must be discussed with administrators before beginning lessons.
   

• The Academy will then recommend the appropriate membership type or study format.
   

• Once the program begins, no changes to assignment format or checking procedures are possible.
   

5. Summary

• No cancellation or rescheduling of group lessons.
   

• Missed lessons can only be watched by video.
   

• Group size is fixed and non-negotiable.
   

• Assignments must be submitted in the correct format (video, audio, or typed text).
   

• Teachers are not responsible for assignments submitted incorrectly.
   

• Any special requests must be discussed with administrators before starting the course.